FREQUENTLY ASKED QUESTIONS
You can attend a casual session for the first time to trial our program at the casual rate of $25 before booking in for a term (based on availability).
Payment by card at the venue or payment via EFT must be received a minimum of 1 week prior to commencement. If paying for the term, you are required to pay in full before commencing to secure you place.
Yes you can commence mid-term, you just need to pay the balance of the term remaining or do casual sessions.
Yes we do offer sibling discounts, please enquire for more details.
There would need to be two adults attending to provide the appropriate level of supervision and the sibling discount would apply to twins.
We always try to ensure our pre-schoolers feel safe and happy in their sessions without feeling overcrowded or intimidated by older children. For that reason, unfortunately we ask that primary school aged children not attend. Due to the nature of the activities your child will participate in, they will need your full attention for the entire class
Once the term has been paid for in full, there are no refunds. If you can no longer attend your Craftercise sessions, you can transfer the remainder of that term to a friend or family member.
If you have paid for the term and miss a session due to illness we can offer you two catch up classes with 3 months to use it from the date it was missed (based on availability and must be enrolled in the following term to use it then).
If the session is cancelled by us then you will receive a full refund for that session. You can elect to receive the refund or be credited a session in the following term. You will be contacted by text message or phone call (if no mobile) as soon as we know a session needs to be cancelled to save you a trip to the venue.
We recommend that children wear old clothes to participate in a craftercise session. As much as we try to use washable products we cannot guarantee that all marks will come out of clothing.
As you will be required to closely supervise and participate with your child we recommend you wear old clothing
You will need to bring:
- a change of clothes for your child/yourself
- plastic bag for dirty clothes/towel/nappie
- Smock/Apron in a labelled bag